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Beyond productivity: UC for work-life balance
Unified Communications can benefit businesses tremendously in terms of productivity, cost control, and regulatory compliance. But here’s another side benefit that seems to be getting a bit less press –...
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Microsoft “Lyncs” Employees to Workplace Harmony
Why is Microsoft one of Chicago’s best places to work? Aside from the pride of working for a globally recognized technology brand and the cool G-Note you can score for making a successful hiring...
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Taking a direct path to more efficient and real-time collaboration
In many offices, collaboration is the great ideal—gathering up all the unique minds of your staff and bringing together the knowledge and expertise of everyone across the organization no matter where...
View ArticleClik here to view.
Workforce Management for Healthcare: A Prescription for Successful Work Life...
Authored by Aspect Software and Healthcare Intelligence Forecasting for your staff can be very complicated, especially in a healthcare call center environment. Patient call volumes are constantly...
View ArticleClik here to view.
Microsoft “Lyncs” Employees to Workplace Harmony
Why is Microsoft one of Chicago’s best places to work? Aside from the pride of working for a globally recognized technology brand and the cool G-Note you can score for making a successful hiring...
View ArticleClik here to view.
Taking a direct path to more efficient and real-time collaboration
In many offices, collaboration is the great ideal—gathering up all the unique minds of your staff and bringing together the knowledge and expertise of everyone across the organization no matter where...
View ArticleClik here to view.
Workforce Management for Healthcare: A Prescription for Successful Work Life...
Authored by Aspect Software and Healthcare Intelligence Forecasting for your staff can be very complicated, especially in a healthcare call center environment. Patient call volumes are constantly...
View ArticleClik here to view.
Microsoft “Lyncs” Employees to Workplace Harmony
Why is Microsoft one of Chicago’s best places to work? Aside from the pride of working for a globally recognized technology brand and the cool G-Note you can score for making a successful hiring...
View ArticleClik here to view.
Taking a direct path to more efficient and real-time collaboration
In many offices, collaboration is the great ideal—gathering up all the unique minds of your staff and bringing together the knowledge and expertise of everyone across the organization no matter where...
View ArticleClik here to view.
Workforce Management for Healthcare: A Prescription for Successful Work Life...
Authored by Aspect Software and Healthcare Intelligence Forecasting for your staff can be very complicated, especially in a healthcare call center environment. Patient call volumes are constantly...
View ArticleClik here to view.
How to Prevent Call Center Agents Fatigue by using Workforce Management...
In fulfilling their typical daily responsibilities, it can be all too easy for call center agents to become fatigued. They must transition quickly from customer to customer without letting down their...
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